Last updated: November 11, 2025
1. Introduction
Valore Office Solutions (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website (www.valoreofficesolutions.com) (the “Site”) or engage with our services. By using our Site or submitting personal data, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or provide your personal information.
2. Information We Collect
a. Information you provide
When you contact us via the Site (via form, email or phone), sign up for a service, or otherwise interact with us, we may collect personal information such as:
- your name, company name, job title
- email address, phone number, mailing address
- any other information you choose to provide (e.g., comments in a contact form)
b. Information collected automatically
When you use the Site, we may automatically collect:
- IP address, device type, browser type and version
- pages visited, time spent on pages, referral source
- cookies or similar technologies (see Section 6)
3. How We Use Your Information
We may use your personal data for the following purposes:
- to respond to your inquiries, provide you information or services you request
- to manage and operate our Site and services, including internal reporting and analytics
- to send you updates or marketing communications (if you have given consent)
- to comply with legal obligations and protect our rights
- to improve our services and overall user experience
4. Disclosure of Your Information
We may share your personal data with:
- our service providers or subcontractors who perform services on our behalf (e.g., hosting, analytics, customer support) and are contractually bound to confidentiality
- legal or regulatory authorities if required by law or to enforce our rights
- in the event of a business transfer (merger, acquisition) your information may be transferred; we will notify you of any such change
- third parties when you have given us consent to do so
We do not sell your personal information to third parties for marketing without your consent.
5. Data Retention & Security
We retain your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration or destruction. However, no system is completely secure and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect usage data and improve the Site’s performance and your user experience. You may disable or delete cookies via your browser settings; however, some features of the Site may not function correctly without them.
7. Your Rights
Depending on applicable law, you may have rights in relation to your personal data, including:
- the right to access the personal data we hold about you
- the right to request correction or deletion of your data
- the right to limit or object to processing of your data
- the right to withdraw consent (where processing is based on consent)
To exercise these rights, please contact us (see Section 9) and provide sufficient information to verify your identity.
8. Children
Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13 without consent from a parent or guardian. If you believe that a child has provided us personal data without consent, please contact us so we can delete it.
9. Contact Information
If you have any questions, concerns or wish to exercise your rights, you may contact us at:
Valore Office Solutions
13 Calle 12-96, Zona 11, Oficina 1A, Guatemala City, GUA 01011, Guatemala
Phone: +502 4211-1230 Valore Office Solutions
Email: info@valoreofficesolutions.com
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on the Site and update the “Last updated” date. Your continued use of our Site after any changes constitutes your acceptance of the new poli